Delivery Leader

Exavalu Inc; California (MO); On-site; USD 150,000 - 230,000; Full time

Job summary

Exavalu Solutions India Pvt Ltd, a US-based consulting firm with headquarters in California, seeks an experienced Onshore Delivery Leader to oversee end-to-end delivery for a strategic client account. You will be the primary onshore contact, drive successful projects, manage governance, and coordinate with offshore teams to align delivery with client priorities.

The ideal candidate has 15+ years in IT delivery management, proven multi-project leadership in global models, strong governance, risk

Qualifications

• 15+ years in IT delivery management with client facing responsibilities.
• Experience leading large, complex multi-project programs in a global onshore-offshore delivery model.
• Strong governance, execution, and stakeholder engagement capabilities.
• Experience managing project financials, forecasting, and account profitability.
• Excellent communication, presentation, negotiation and executive stakeholder management skills.

Responsibilities

• Lead end-to-end delivery across multiple projects and initiatives, within scope, budget, time, and quality expectations.
• Serve as the primary onshore liaison for customer business and IT stakeholders.
• Establish and maintain program governance frameworks, conduct status reviews, manage risks and escalations.
• Collaborate with offshore delivery managers, project managers, and technical teams.
• Drive continuous improvement and opportunities for account growth and long-term client success.
• Monitor delivery risks, regulatory compliance, and operational controls.
• Manage project financials, resource planning, forecasting, and profitability.
• Provide executive-level reporting on program health and milestones.
• Oversee vendor relationships and coordinate cross-functional delivery teams.

Skills

Delivery leadership

Stakeholder management

Program governance

Multi-project delivery

Financial forecasting

Vendor management

Executive communication

Strategic thinking

Education

Bachelor's degree in Engineering

Master's degree in Business Administration

Tools

PMP

PRINCE2

SAFe

ITIL

Job description

Exavalu Solutions India Pvt Ltd | Full time

Exavalu is a US based consulting firm specialized in Digital Transformation Advisory and Digital Solution Delivery for select industries like Insurance, Healthcare and Financial Services. Our Headquarters is in California, US with multiple offices across US, Canada, and delivery centres in India. We were founded by Industry executives and Consulting principals with deep industry experience that allows us to bring advisory strength and solution expertise to clients. We’re in a hyper growth trajectory growing at over 100% year on year.

Join our diverse and inclusive team where you will feel valued and motivated to contribute with your unique skills and experience.

Exavalu offers permanent remote working model as we believe in going where the right talent is.

Job Description

This is a remote position.

Overview :

We are seeking an experienced Onshore Delivery Leader to lead end-to-end delivery and customer engagement for a strategic client account. This role will serve as the primary onshore point of contact, ensuring successful project delivery, fostering strong client relationships, driving operational excellence, and identifying opportunities for account growth. The ideal candidate is a seasoned delivery leader with extensive experience managing large-scale programs in a global onshore-offshore delivery model.

Key Responsibilities

• Lead end-to-end delivery across multiple projects and initiatives, ensuring delivery within scope, budget, timeline, and quality expectations.
  
• Serve as the primary onshore liaison for customer business and IT stakeholders, building trusted partnerships and ensuring high customer satisfaction.
  
• Establish and maintain program governance frameworks, conduct regular status reviews, and proactively manage risks, issues, and escalations.
  
• Collaborate closely with offshore delivery managers, project managers, and technical teams to ensure seamless execution and alignment with customer priorities.
  
• Drive continuous improvement initiatives, identify value-added opportunities, and contribute to account expansion and long-term client success.
  
• Monitor delivery risks, regulatory compliance, and operational controls while implementing effective mitigation strategies.
  
• Manage project financials, resource planning, forecasting, utilization, and profitability across the account.
  
• Provide executive-level reporting on program health, delivery metrics, milestones, and key business outcomes to both internal leadership and customer stakeholders.
  
• Oversee vendor relationships and coordinate cross-functional delivery teams to ensure consistent service excellence.
  

Requirements

Required Skills & Experience

• 15+ years of experience in IT Delivery Management or Delivery Leadership, including significant client-facing responsibilities.
  
• Proven experience managing large, complex, multi-project programs within a global onshore-offshore delivery model.
  
• Strong expertise in program governance, project execution, delivery management, and stakeholder engagement.
  
• Experience managing project financials, resource planning, forecasting, and account profitability.
  
• Excellent communication, presentation, negotiation, and executive stakeholder management skills.
  
• Demonstrated experience managing vendor relationships and cross-functional delivery teams.
  
• Strong leadership, problem-solving, and decision-making abilities.
  
• Bachelor's or Master's degree in Engineering, Business Administration, Computer Science, or a related field.
  

Preferred Skills

• PMP, PRINCE2, Agile, Scrum Master, or SAFe certifications.
  
• Experience driving digital transformation, process improvement, and operational excellence initiatives.
  
• Experience managing enterprise accounts within consulting or IT services organizations.
  
• Knowledge of IT Service Management (ITIL) practices.
  
• Experience working with Fortune 500 or large enterprise clients.
  
• Strong commercial acumen with experience supporting account growth and strategic customer engagements.
  
• Customer-focused mindset with a strong sense of ownership and accountability.
  
• Strategic thinker with a hands‑on leadership approach.
  
• Excellent relationship-building and influencing skills.
  
• Strong analytical and risk management capabilities.
  
• Ability to balance delivery excellence with long‑term customer partnership development.
  
• Collaborative leadership style with the ability to work effectively across global teams.
  

Exavalu also promotes flexibility, adapting to the needs of employees, customers, and the business. It might be part‑time work, working outside normal 9-5 business hours or working remotely. We also offer a welcome back program to help individuals return to the mainstream after a prolonged absence due to health or family reasons.

At Exavalu, we are committed to building a diverse and inclusive workforce. We welcome applications for employment from all qualified candidates, regardless of race, colour, gender, national or ethnic origin, age, disability, religion, sexual orientation, gender identity or any other status protected by applicable law. We nurture a culture that embraces all individuals and promotes diverse perspectives, where you can make an impact and grow your career.