Delinquent Accounts Recovery & Resolution Specialist

IPFS Corporation; Jersey City (NJ); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Wellness program

Gym membership subsidies

Paid vacation and personal leave

401(k) with company match

Job summary

IPFS Corporation is looking for a full-time Client Resolution Specialist in Jersey City, NJ. This role involves managing delinquent premium finance accounts and coordinating recovery efforts with attorneys and collection agencies to achieve timely resolutions.

The ideal candidate will have a strong background in customer service or collections, with 3+ years of experience. Excellent verbal and written communication skills are essential, along with the ability to work independently and maintain high accuracy in account management.

Benefits include various insurance plans, wellness programs, gym membership subsidies, paid vacation, and a 401(k) plan with company match.

Qualifications

• 3+ years of work experience, preferably in collections or customer service.
• Ability to work independently in a fast-paced environment.
• Experience managing high accuracy tasks.

Responsibilities

• Manage a portfolio of delinquent accounts and drive resolution.
• Coordinate recovery efforts with external attorneys and collection agencies.
• Process payments and maintain accurate account records.

Skills

Excellent verbal communication

Excellent written communication

Multitasking

Attention to detail

Relationship building

Education

High School diploma or equivalent

Associate's or Bachelor's degree (preferred)

Job description

IPFS Corporation is looking for a full-time Client Resolution Specialist in Jersey City, NJ. This role involves managing delinquent premium finance accounts and coordinating recovery efforts with attorneys and collection agencies to achieve timely resolutions.

The ideal candidate will have a strong background in customer service or collections, with 3+ years of experience. Excellent verbal and written communication skills are essential, along with the ability to work independently and maintain high accuracy in account management.

Benefits include various insurance plans, wellness programs, gym membership subsidies, paid vacation, and a 401(k) plan with company match.