Collections Supervisor - Elite NY Firm

Bridgeline Solutions; New York (NY); On-site; USD 75,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits

Job summary

Bridgeline Solutions is seeking an experienced Collections Supervisor in New York to lead the management of client balances and ensure timely payments. This role involves collaborating with attorneys to resolve billing inquiries, managing past-due accounts, and negotiating payment plans.

The ideal candidate should have significant collections experience, particularly within a law firm, alongside excellent communication and organizational skills. The position offers competitive compensation and a comprehensive benefits package.

Qualifications

• Extensive collections and accounts receivable experience, ideally within a law firm.
• Excellent communication and negotiation skills.
• Ability to manage multiple accounts effectively and maintain professional relationships.

Responsibilities

• Lead the management of outstanding client balances and support timely payment.
• Resolve billing questions and follow up on past-due accounts.
• Negotiate payment plans and ensure all collection activity is documented.

Skills

Collections Management

Client Relationship Skills

Negotiation Skills

Billing Systems Knowledge

Job description

Our client, an elite NY firm, is seeking an experienced Collections Supervisor to lead the management of outstanding client balances and support timely payment across the firm.

This role works closely with attorneys and clients to resolve billing questions, follow up on past-due accounts, and maintain professional relationships.

Will partner closely with attorneys to review aging receivables, assess case-specific details, and determine effective collection strategies. This role involves actively managing past-due accounts; contacting clients to resolve outstanding balances; investigating billing histories to address disputes; negotiating payment plans; and ensuring all collection activity is accurately documented in the firm’s billing system. Additional responsibilities include managing e-billing platforms and appeals, processing and applying payments, tracking evergreen retainers, preparing weekly collections and aging reports, coordinating with insurance agencies and third-party platforms, completing administrative account tasks, and supporting ongoing account maintenance.

The ideal candidate will have extensive collections and accounts receivable experience, ideally within a law firm.

Excellent compensation and comprehensive benefits.