Delinquency Resolution Specialist

7 17 Credit Union; Warren (OH); On-site; USD 40,000 - 55,000; Full time

Job summary

7 17 Credit Union in Warren, Ohio is seeking a Collections Specialist responsible for managing all delinquent loans and assisting members with their payment plans. The role requires effective communication skills, detail orientation, and compliance with legal guidelines.

Candidates should have at least 3 years of relevant experience and a high school diploma. Success in this role contributes to the overall financial health of the credit union and supports positive member relationships.

Qualifications

• At least 3 years in a collector’s position within the last 7 years.
• Ability to use sound judgment in dealing with members regarding accounts.

Responsibilities

• Collect on all delinquent loans including consumer and mortgage loans.
• Consult with members to assist in bringing accounts current.
• Researches delinquent loans to ensure accurate handling.

Skills

Customer service skills

Problem-solving

Time management

Attention to detail

Education

High school diploma or equivalent

Job description

7 17 Credit Union in Warren, Ohio is seeking a Collections Specialist responsible for managing all delinquent loans and assisting members with their payment plans. The role requires effective communication skills, detail orientation, and compliance with legal guidelines.

Candidates should have at least 3 years of relevant experience and a high school diploma. Success in this role contributes to the overall financial health of the credit union and supports positive member relationships.