Delinquency & Payments Specialist

Farmers Home Furniture; Aiken (SC); On-site; USD 30,000 - 45,000; Full time

Job summary

A retail furniture company is seeking a motivated individual for payment collections and customer service roles. Responsibilities include sending reminders for overdue payments, documenting customer interactions, and assisting customers on the sales floor. A High School Diploma or GED is required along with customer service experience. The ideal candidate will maintain a valid State Driver’s License and have strong communication skills.

Qualifications

• Ability to perform data analysis and prioritize tasks.
• Must possess and maintain a valid State Driver’s License.
• Experience in payment collections or general office procedures.

Responsibilities

• Send reminders to customers regarding overdue payments.
• Document all customer correspondence and payment attempts.
• Assist customers in the store and on sales floor as needed.

Skills

Communication skills

Data analysis

Customer service

Education

High School Diploma or GED

Tools

Personal computer

CRM software

Job description

A retail furniture company is seeking a motivated individual for payment collections and customer service roles. Responsibilities include sending reminders for overdue payments, documenting customer interactions, and assisting customers on the sales floor. A High School Diploma or GED is required along with customer service experience. The ideal candidate will maintain a valid State Driver’s License and have strong communication skills.