Delinquency & Payments Specialist

Farmers Home Furniture; Madison (WI); On-site; USD 35,000 - 45,000; Full time

Job summary

A retail furniture company located in Madison, Wisconsin is seeking a customer service representative to manage delinquent accounts. The role includes contacting customers, documenting communications, and collecting payments. Candidates must have a High School Diploma or GED and six months of relevant experience. Responsibilities also entail assisting customers on the sales floor and upholding company values. This position requires a valid driver's license and the ability to work independently in various environments.

Qualifications

• High School Diploma or GED required.
• Six months experience in payment collections or general office procedures.
• Must possess and maintain a valid State Driver’s License.

Responsibilities

• Locate and notify customers about overdue payments.
• Document all correspondence concerning accounts.
• Travel to customers’ homes to collect payments.
• Prepare paperwork for legal action if necessary.
• Assist customers on the sales floor.

Skills

Data Utilization

Human Interaction

Verbal Aptitude

Mathematical Aptitude

Functional Reasoning

Situational Reasoning

Education

High School Diploma or GED

Job description

A retail furniture company located in Madison, Wisconsin is seeking a customer service representative to manage delinquent accounts. The role includes contacting customers, documenting communications, and collecting payments. Candidates must have a High School Diploma or GED and six months of relevant experience. Responsibilities also entail assisting customers on the sales floor and upholding company values. This position requires a valid driver's license and the ability to work independently in various environments.