Collections & Payments Specialist

Farmers Home Furniture; Georgia; On-site; USD 30,000 - 40,000; Full time

Job summary

A leading furniture retailer is actively seeking motivated staff for their collections department. The role involves managing customer accounts, sending notifications for overdue payments, and assisting with sales floor duties when necessary. Ideal candidates should possess a valid driver's license and a high school diploma or GED, plus some experience in payment collections. Join a dynamic team committed to customer service excellence in Georgia.

Qualifications

• Must possess a valid State Driver's License.
• Six months experience in payment collections or general office procedures.
• Combination of training, experience, and education providing the required skills.

Responsibilities

• Manage delinquent accounts and secure payments from customers.
• Send notifications to customers about overdue payments.
• Document all correspondence related to customer accounts.
• Assist customers on the sales floor when assigned.
• Prepare paperwork for legal actions against overdue accounts.

Skills

Communication skills

Data analysis

Customer service

Education

High School Diploma or GED

Tools

Personal computer

CRM software

Job description

A leading furniture retailer is actively seeking motivated staff for their collections department. The role involves managing customer accounts, sending notifications for overdue payments, and assisting with sales floor duties when necessary. Ideal candidates should possess a valid driver's license and a high school diploma or GED, plus some experience in payment collections. Join a dynamic team committed to customer service excellence in Georgia.