Delinquency & Payments Specialist

Farmers Home Furniture; Bessemer (AL); On-site; USD 30,000 - 40,000; Full time

Job summary

A furniture retail company in Bessemer, Alabama seeks a Collections Associate to manage interactions with customers regarding overdue payments. Key responsibilities include sending reminders, resolving payment issues, and documenting customer correspondence. A High School Diploma or GED and experience in collections or office tasks are required. The ideal candidate will be skilled in customer service and data management. This role provides opportunities to assist customers directly and uphold company values.

Qualifications

• Must possess and maintain a valid State Driver’s License.
• Six months experience in payment collections or general office procedures.
• Ability to operate various office equipment and software.

Responsibilities

• Send reminders to customers regarding overdue payments.
• Confers with customers to determine reasons for overdue payments.
• Documents correspondence with customers on accounts.

Skills

Payment collections

Customer service

Data categorization

Communication

Education

High School Diploma or GED

Tools

Personal computer

CRM software

Job description

A furniture retail company in Bessemer, Alabama seeks a Collections Associate to manage interactions with customers regarding overdue payments. Key responsibilities include sending reminders, resolving payment issues, and documenting customer correspondence. A High School Diploma or GED and experience in collections or office tasks are required. The ideal candidate will be skilled in customer service and data management. This role provides opportunities to assist customers directly and uphold company values.