Credit & Collections Specialist

Farmers Home Furniture; Clanton (AL); On-site; USD 30,000 - 40,000; Full time

Job summary

A furniture retail company is seeking a dedicated individual for a payment collection role. The candidate will be responsible for communicating with customers regarding overdue accounts, processing payments, and maintaining records. Ideal applicants must have a High School Diploma or GED, relevant experience, and effective customer service skills. This position requires a valid State Driver's License and involves some travel to customers' homes for collections. Join a supportive team committed to excellence and customer satisfaction.

Qualifications

• Minimum six months experience in payment collections or general office procedures.
• Must possess a valid State Driver's License.
• Ability to communicate effectively with customers.

Responsibilities

• Send messages to customers regarding overdue payments.
• Document all communication attempts with customers.
• Receive payments and update customer accounts.
• Travel to customers' homes to collect payments as necessary.

Skills

Payment collections experience

Customer service skills

Verbal communication

Data analysis

Education

High School Diploma or GED

Job description

A furniture retail company is seeking a dedicated individual for a payment collection role. The candidate will be responsible for communicating with customers regarding overdue accounts, processing payments, and maintaining records. Ideal applicants must have a High School Diploma or GED, relevant experience, and effective customer service skills. This position requires a valid State Driver's License and involves some travel to customers' homes for collections. Join a supportive team committed to excellence and customer satisfaction.