Delinquency & Payments Specialist

Farmers Home Furniture; Sylvania (OH); On-site; USD 35,000 - 45,000; Full time

Job summary

A furniture retail company in Sylvania, Ohio, is seeking a dedicated collections agent to manage payments from customers with overdue accounts. The ideal candidate will communicate with customers through text or phone, document interactions, and travel to customer locations if necessary. A high school diploma and six months of relevant experience are required. This position combines administrative tasks with direct customer engagement, requiring strong organizational and communication skills.

Qualifications

• Valid State Driver’s License required.
• Six months experience in payment collections or general office procedures.
• Must possess necessary knowledge, skills, and abilities for the position.

Responsibilities

• Contact customers regarding overdue payments.
• Document correspondence with customers.
• Maintain and balance assigned cash drawer.
• Travel to customers’ homes as needed.
• Initiate credit investigations for new applicants.

Skills

Data Utilization

Human Interaction

Verbal Aptitude

Mathematical Aptitude

Education

High School Diploma or GED

Job description

A furniture retail company in Sylvania, Ohio, is seeking a dedicated collections agent to manage payments from customers with overdue accounts. The ideal candidate will communicate with customers through text or phone, document interactions, and travel to customer locations if necessary. A high school diploma and six months of relevant experience are required. This position combines administrative tasks with direct customer engagement, requiring strong organizational and communication skills.