Delinquency Resolution Specialist

Farmers Home Furniture; Marianna (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

A retail furniture store in Florida is seeking an individual for payment collection responsibilities, including contacting customers about overdue payments and ensuring accounts are settled. Candidates should have a High School Diploma or GED and ideally possess at least six months of experience in collections or office procedures. This role also includes documentation of interactions and managing a cash drawer. The position requires a valid State Driver’s License and offers opportunities for customer service interaction.

Qualifications

• Six months experience in payment collections or general office procedures.
• Must possess and maintain a valid State Driver’s License.

Responsibilities

• Send messages to customers regarding overdue payments.
• Confers with customers to determine reasons for overdue payments.
• Receives payments and posts amounts to customer accounts.
• Documents all correspondence with customers.

Skills

Communication

Data Analysis

Customer Service

Education

High School Diploma or GED

Tools

Personal Computer

CRM Software

Job description

A retail furniture store in Florida is seeking an individual for payment collection responsibilities, including contacting customers about overdue payments and ensuring accounts are settled. Candidates should have a High School Diploma or GED and ideally possess at least six months of experience in collections or office procedures. This role also includes documentation of interactions and managing a cash drawer. The position requires a valid State Driver’s License and offers opportunities for customer service interaction.