Delight-Driven Shift Lead, Retail Operations

Walgreens; Winter Park (FL); On-site; USD 23,000 - 32,000; Full time

Job summary

Walgreens in Winter Park, FL is seeking a Customer Experience Associate to help open and close the store when management is unavailable, perform cash handling, and ensure floors and stock rooms are ready for the business day. You will greet customers, process returns and provide helpful service to promote a distinctive Walgreens experience.

Responsibilities include engaging customers, supporting inventory accuracy, pricing updates, and basic store maintenance.

Qualifications

• One year of leadership or supervisory experience in retail.
• Fluent in reading, writing, and speaking English.
• Ability to work with minimal supervision and in a fast-paced environment.

Responsibilities

• Open and close the store in the absence of store management, including all required systems start-ups and cash handling.
• Provide change and process customer refunds, returns, and voids with accuracy.
• Engage customers to deliver a distinctive Walgreens experience and support store operations.
• Maintain store appearance, inventory, pricing, and regulatory compliance.

Skills

Leadership experience

Customer service

English language proficiency

Job description

Walgreens in Winter Park, FL is seeking a Customer Experience Associate to help open and close the store when management is unavailable, perform cash handling, and ensure floors and stock rooms are ready for the business day. You will greet customers, process returns and provide helpful service to promote a distinctive Walgreens experience.

Responsibilities include engaging customers, supporting inventory accuracy, pricing updates, and basic store maintenance.