Shift Lead: Delightful Customer Experience & Ops

Walgreens; Holiday (FL); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens in Holiday, FL is seeking a team member to support store opening/closing duties when management is not present. You will handle cash, back-room processes, and ensure shelves and stock areas are ready for business while delivering Walgreens’ distinctive customer experience.

The role emphasizes customer service, accurate POS transactions, price changes, and collaboration with management on displays and merchandise resets. Flexibility for evenings and weekends is required.

Qualifications

• One year of prior leadership, supervisory, or retail key holder experience.
• Fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evening and weekend hours.

Responsibilities

• Opens and closes the store in the absence of store management, including required cash handling and ensuring the floor and stock room are ready for the business day.
• Engages customers and patients, greets them, offers assistance, resolves issues to ensure a positive experience.
• Registers all sales, handles price verifications, voids, and cash drops; assists with store merchandising and displays.

Skills

Customer service

Leadership

Cash handling

Inventory management

Tools

POS system

Job description

Walgreens in Holiday, FL is seeking a team member to support store opening/closing duties when management is not present. You will handle cash, back-room processes, and ensure shelves and stock areas are ready for business while delivering Walgreens’ distinctive customer experience.

The role emphasizes customer service, accurate POS transactions, price changes, and collaboration with management on displays and merchandise resets. Flexibility for evenings and weekends is required.