Delicatessen Manager: Lead a Fresh, Customer-First Team

Hy-Vee; New Ulm (MN); On-site; USD 25,000 - 31,000; Full time

Job summary

Hy-Vee in New Ulm, MN is seeking a Delicatessen Department Manager to lead a busy deli, uphold freshness and quality, and deliver excellent customer service. You will coach staff, plan schedules, manage ordering, and drive daily operations with a focus on shrink reduction and safety.

This role requires a high school diploma and at least one year of related experience. You’ll work in a fast-paced food environment, lift heavy loads, and report to the Store Director and Perishables leadership.

Qualifications

• High school diploma or equivalent required; one or more years of related work experience preferred.
• Strong customer service and team leadership skills.
• Ability to communicate clearly with staff, vendors, and customers.

Responsibilities

• Set and uphold department standards for customer service, cleanliness, sanitation, team relations, and profitability.
• Recruit, hire, train, supervise, and evaluate department employees; handle performance matters as needed.
• Coordinate scheduling, daily work plans, and department goals with store leadership.
• Oversee ordering, replenishment, pricing, invoicing, and department bookkeeping.
• Analyze sales trends, plan promotions, and ensure product temperatures and freshness.

Skills

Customer service

Leadership

Team development

Communication

Problem solving

Math skills

Education

High school diploma or equivalent

Tools

Pallet jacks

Forklifts

Job description

Hy-Vee in New Ulm, MN is seeking a Delicatessen Department Manager to lead a busy deli, uphold freshness and quality, and deliver excellent customer service. You will coach staff, plan schedules, manage ordering, and drive daily operations with a focus on shrink reduction and safety.

This role requires a high school diploma and at least one year of related experience. You’ll work in a fast-paced food environment, lift heavy loads, and report to the Store Director and Perishables leadership.