Deli Department Lead - Freshness & Team Growth

Hy-Vee; Sycamore (KY); On-site; USD 23,000 - 29,000; Full time

Job summary

Hy-Vee is seeking a Delicatessen Manager to lead a busy deli department, ensuring freshness, quality, and exceptional customer experiences. You will manage a team, oversee daily operations, analyze sales, and plan promotions to drive department profitability.

The role demands strong leadership in a fast-paced food environment, a focus on service, and the ability to coordinate with store leadership on scheduling and standards.

Qualifications

• High school diploma or equivalent required; one or more years of related work experience preferred.
• Strong customer service orientation and team leadership abilities.
• Ability to solve practical problems and communicate clearly.

Responsibilities

• Set and uphold department standards for customer service, cleanliness, sanitation, team relations, and profitability.
• Build a welcoming atmosphere by encouraging staff to greet and engage with customers.
• Assist customers with finding products and handling heavy purchases.
• Recruit, hire, train, supervise, and evaluate department employees, and handle disciplinary matters as needed.
• Coordinate scheduling and daily work plans in partnership with store leadership.
• Oversee ordering, replenishment, pricing, invoicing, and department bookkeeping.
• Analyze sales trends and plan promotions and displays.
• Ensure proper product temperatures and freshness standards.
• Maintain department equipment and coordinate maintenance.
• Conduct inventory and manage pre-orders.

Skills

Customer service

Team leadership

Problem solving

Math skills

Communication

Discretion

Education

High school diploma or equivalent

Job description

Hy-Vee is seeking a Delicatessen Manager to lead a busy deli department, ensuring freshness, quality, and exceptional customer experiences. You will manage a team, oversee daily operations, analyze sales, and plan promotions to drive department profitability.

The role demands strong leadership in a fast-paced food environment, a focus on service, and the ability to coordinate with store leadership on scheduling and standards.