Delicatessen Lead - Customer Growth & Service

Hy-Vee; Topeka (KS); On-site; USD 55,000 - 75,000; Full time

Job summary

Hy-Vee is seeking a Delicatessen Manager to lead the Delicatessen department with a focus on customer service, cleanliness, and profitability. You will supervise staff, set performance goals, manage schedules, and oversee ordering, pricing, and displays to ensure high quality, fresh product.

The role requires strong leadership, excellent communication, and hands-on involvement in daily operations to maintain Hy-Vee’s reputation for friendly service and dependable availability of quality deli

Qualifications

• High school diploma or equivalent is required.
• At least 1 year of related work experience in a retail or food handling environment preferred.

Responsibilities

• Sets department standards for customer service, cleanliness, and profitability.
• Recruits, hires, trains, supervises, and evaluates department staff.
• Manages inventory, pricing accuracy, and product replenishment.
• Ensures proper temperatures and storage procedures for freshness.
• Maintains hygiene and dress standards and adheres to company policies.

Skills

Customer service

Leadership

Team management

Communication

Professionalism

Education

High school diploma or equivalent

Tools

C.A.R.S. reordering system

Computer

Job description

Hy-Vee is seeking a Delicatessen Manager to lead the Delicatessen department with a focus on customer service, cleanliness, and profitability. You will supervise staff, set performance goals, manage schedules, and oversee ordering, pricing, and displays to ensure high quality, fresh product.

The role requires strong leadership, excellent communication, and hands-on involvement in daily operations to maintain Hy-Vee’s reputation for friendly service and dependable availability of quality deli