Delicatessen Manager: Lead Fresh, Customer-Focused Deli

Hy-Vee; New York (NY); On-site; USD 55,000 - 85,000; Full time

Job summary

Hy-Vee in New York is seeking a Delicatessen Manager to lead a high-traffic deli department, ensuring freshness, quality, and an exceptional customer experience.

You will oversee daily operations, mentor staff, manage scheduling, ordering, and promotions, and partner with store leadership to drive sales and customer satisfaction. A hands-on leader with a passion for food service and people is ideal.

This role requires physical stamina to handle lifts and long shifts in a fast-paced environment.

Qualifications

• High school diploma or equivalent required; one or more years of related work experience preferred.
• Experience in deli or food service is a plus.
• Strong leadership and customer service skills are essential.

Responsibilities

• Set and uphold department standards for service, cleanliness, and profitability.
• Lead, train, and evaluate Delicatessen staff, and handle disciplinary matters as needed.
• Coordinate scheduling, ordering, and promotions in partnership with store leadership.
• Monitor inventory, pricing, and department bookkeeping to ensure accuracy.
• Analyze sales trends and plan displays and promotions.

Skills

Customer service

Team leadership

Communication

Problem solving

Education

High school diploma or equivalent

Tools

Pallet jacks

Forklifts

Job description

Hy-Vee in New York is seeking a Delicatessen Manager to lead a high-traffic deli department, ensuring freshness, quality, and an exceptional customer experience.

You will oversee daily operations, mentor staff, manage scheduling, ordering, and promotions, and partner with store leadership to drive sales and customer satisfaction. A hands-on leader with a passion for food service and people is ideal.

This role requires physical stamina to handle lifts and long shifts in a fast-paced environment.