Deli Department Manager — Lead Fresh, Customer-First Team

Hy-Vee; Oregon (WI); On-site; USD 22,000 - 36,000; Full time

Job summary

Hy-Vee is seeking a Delicatessen Manager to lead our Delicatessen department, ensuring exceptional customer service, freshness, and quality. You’ll manage a team, supervise daily operations, and influence promotions and displays to enhance the in-store experience.

The role requires strong leadership, a focus on customer satisfaction, and the ability to analyze sales trends. This is a fast-paced food environment where team development and product quality are paramount.

Qualifications

• High school diploma or equivalent required.
• One or more years of related work experience preferred.
• Excellent customer service and leadership skills.

Responsibilities

• Set and uphold department standards for service, cleanliness, sanitation, and profitability.
• Lead and develop a team in a fast-paced deli environment.
• Assist customers in locating products and provide a great shopping experience.
• Oversee scheduling, training, and performance management.
• Manage ordering, pricing, invoicing, and department bookkeeping.
• Analyze sales trends and plan promotions.

Skills

Customer service

Leadership

Problem solving

Math skills

Communication

Discretion

Education

High school diploma or equivalent

Job description

Hy-Vee is seeking a Delicatessen Manager to lead our Delicatessen department, ensuring exceptional customer service, freshness, and quality. You’ll manage a team, supervise daily operations, and influence promotions and displays to enhance the in-store experience.

The role requires strong leadership, a focus on customer satisfaction, and the ability to analyze sales trends. This is a fast-paced food environment where team development and product quality are paramount.