Delicatessen Department Lead: Fresh, Customer-First

Hy-Vee; Indianola (IA); On-site; USD 45,000 - 70,000; Full time

Job summary

Hy-Vee Indianola is seeking a Delicatessen Manager to lead a busy deli department, uphold freshness, quality, and exceptional customer experience. You will train and supervise staff, manage scheduling, ordering, pricing, and promotions, and partner with store leadership to drive results.

This role requires strong leadership, communication, and hands-on operation in a fast-paced food service environment. You’ll ensure proper temperatures, sanitation, and inventory control, while maintaining a

Qualifications

• High school diploma or equivalent required; one or more years of related work experience preferred.
• Ability to lead a deli team in a fast-paced environment and deliver outstanding customer service.
• Strong communication, scheduling, and inventory control skills.

Responsibilities

• Set and uphold department standards for customer service, cleanliness, sanitation, team relations, and overall profitability.
• Recruit, hire, train, supervise, and evaluate department employees and handle performance matters as needed.
• Oversee ordering, replenishment, pricing, invoicing, and department bookkeeping.
• Analyze weekly and monthly sales trends, prepare ad projections, and plan promotions and displays.
• Ensure proper product temperatures, storage procedures, and freshness standards to minimize shrink.

Skills

Team leadership

Customer service

Communication

Inventory management

Scheduling

Hiring and training

Sanitation standards

Basic math

Discretion

Problem solving

Education

High school diploma or equivalent

Job description

Hy-Vee Indianola is seeking a Delicatessen Manager to lead a busy deli department, uphold freshness, quality, and exceptional customer experience. You will train and supervise staff, manage scheduling, ordering, pricing, and promotions, and partner with store leadership to drive results.

This role requires strong leadership, communication, and hands-on operation in a fast-paced food service environment. You’ll ensure proper temperatures, sanitation, and inventory control, while maintaining a