Delicatessen Department Lead — Customer Experience

Hy-Vee; Texas; On-site; USD 42,000 - 56,000; Full time

Job summary

Hy-Vee in Texas is seeking an Assistant Delicatessen Department Manager to support the Department Manager in presenting fresh, high-quality deli products at competitive prices and to deliver courteous service to customers.

You will lead a team, greet customers by name when possible, assist with product placement, coordinate catering, train new staff, and ensure sanitation and safety in a fast-paced environment.

The role reports to the District Store Director and Store Manager.

Qualifications

• High school diploma or equivalent.
• 6 months to 1 year of related experience.
• Ability to solve problems, handle multiple variables, and provide clear guidance.

Responsibilities

• Provide prompt, friendly customer service and maintain a positive store image.
• Greet customers by name when possible and assist them in finding products.
• Assist in product placement, catering coordination, and handling customer requests.

Skills

Customer service

People management

Team leadership

Professionalism

Customer focused

Education

High school diploma or equivalent

Tools

C.A.R.S. reordering system

Job description

Hy-Vee in Texas is seeking an Assistant Delicatessen Department Manager to support the Department Manager in presenting fresh, high-quality deli products at competitive prices and to deliver courteous service to customers.

You will lead a team, greet customers by name when possible, assist with product placement, coordinate catering, train new staff, and ensure sanitation and safety in a fast-paced environment.

The role reports to the District Store Director and Store Manager.