Deli Service Supervisor & Guest Experience Leader

Global Montello Group Corp; Taftville (CT); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

401k match

Tuition reimbursement

Job summary

Global Partners LP seeks a Food Service Supervisor/Deli Lead to direct the deli and food service department with a focus on merchandising, sales and guest service goals. You will supervise staff, on-board new members, schedule shifts and ensure quality standards across preparation, display, and customer interactions.

The role requires 2 years in fresh foods (preferably in a managerial capacity), Serv-Safe preferred, and the ability to lift up to 25 pounds.

Qualifications

• High School Diploma or Equivalent.
• Applicants must be at least 18 years old.
• Flexibility to work weekend, holiday and/or evening shifts and assist other locations as needed.
• 2 years prior experience in a fresh food's environment preferably in managerial role.
• Must have reliable transportation and an active driver's license.
• Serv-Safe certification preferred.
• Must have the ability to lift up to 25 pounds occasionally.
• Work in walk-in coolers and freezers.
• Stand for long periods of time, bend and twist below waist, and frequently lift and/or maneuver merchandise and supplies, as well as reaching above shoulder height.
• Be dexterous enough with hands and fingers so as to be able to use necessary equipment, including knives, slicers, burners, ovens, fryers and rotisseries.
• Vocational or Technical Education High School Diploma or Equivalent.

Responsibilities

• Direct department personnel, meeting department's goals and objectives, communicating directly with the store management and department supervisors.
• Selecting, on-boarding and coaching all new team members.
• Scheduling all team members.
• Offer product information, provide selling suggestions and active sampling and always giving a genuine thank you.
• Take guest orders, ensure orders are completed on time and to the guest's satisfaction.
• Oversee the preparation and serving/merchandising of deli/ food service items.
• Display deli and food service items following merchandising guidelines.
• Process cash register transactions, giving back change, and refunds.

Skills

Customer service

Leadership

Team coordination

Education

High School Diploma or Equivalent

Tools

Cash register

Scale/printer

Walk-in coolers/freezers handling

Job description

Global Partners LP seeks a Food Service Supervisor/Deli Lead to direct the deli and food service department with a focus on merchandising, sales and guest service goals. You will supervise staff, on-board new members, schedule shifts and ensure quality standards across preparation, display, and customer interactions.

The role requires 2 years in fresh foods (preferably in a managerial capacity), Serv-Safe preferred, and the ability to lift up to 25 pounds.