Deli & Bakery Operations Supervisor

Food Lion; Charlotte (NC); On-site; USD 45,000 - 65,000; Full time

Job summary

Food Lion is seeking a Deli Bakery HMS leader to support store operations and meet financial goals. You will supervise in the absence of the Deli Manager, manage labor, and promote a customer‑centric culture across the store.

The role emphasizes strong communication, adherence to safety standards, and achieving budgeted results while delivering a positive shopping experience for customers.

Qualifications

• A high school graduate or equivalent preferred.
• Ability to lead and manage a team.
• Strong understanding of store operations and merchandising techniques preferred.
• Effective communication, customer service, and selling skills.
• Ability to learn multiple tasks and technical requirements of the job.
• Ability to use technical information to solve problems.
• Must meet minimum age requirements to perform specific job function.
• Certified Food Safety Manager or willingness to obtain accreditation within 90 days.

Responsibilities

• Manage the Deli Bakery HMS Department in the absence of the Deli Manager, including supervising the performance of all duties and responsibilities of Deli Bakery HMS Associates.
• Daily management of labor and coaching of associates to achieve productivity expectations.
• Provide leadership and motivation within the store to promote a culture reflective of our Brand Strategy and Culture.
• Support the achievement of budgeted financial and operating results.
• Smile and maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, easy, flexible and friendly customer service all while creating a positive shopping experience for customers.
• Role model outstanding, friendly customer service and use skills and knowledge of department products to offer solutions that meet or exceed customers' expectations.
• Control store's expenses through proper ordering, care for supplies and equipment.
• Observe and correct unsafe conditions and ensure compliance with local, state and federal regulations.

Skills

Leadership

Communication

Customer service

Team management

Education

High school diploma

Tools

ACIS

CAO

ERP systems

Job description

Food Lion is seeking a Deli Bakery HMS leader to support store operations and meet financial goals. You will supervise in the absence of the Deli Manager, manage labor, and promote a customer‑centric culture across the store.

The role emphasizes strong communication, adherence to safety standards, and achieving budgeted results while delivering a positive shopping experience for customers.