Deli Bakery Operations Leader

Food Lion; Charlotte (NC); On-site; USD 42,000 - 62,000; Full time

Job summary

Food Lion in Charlotte, NC, seeks a Deli Bakery HMS Supervisor to support management of the department and lead a team to meet service and safety standards. You will coach associates, monitor labor, and help achieve store goals while maintaining a friendly shopping environment.

The role emphasizes budgeted results, quality product presentation, food safety compliance, and effective communication with the store team. A strong customer-service orientation is essential.

Qualifications

• High school graduate or equivalent preferred.
• Ability to lead and manage a team.
• Strong understanding of store operations and merchandising techniques preferred.
• Effective communication, customer service, and selling skills.
• Must obtain Certified Food Safety Manager within first 90 days of employment.

Responsibilities

• Manage the Deli Bakery HMS Department in the absence of the Deli Manager and supervise duties of HMS Associates.
• Daily management of labor and coaching of associates to hit productivity goals.
• Provide leadership and motivate the team to reflect the company culture and brand strategy.
• Support achievement of budgeted financial and operating results.
• Ensure excellent customer service and a positive shopping experience for customers.

Skills

Team leadership

Customer service

Communication

Store operations

Education

High school diploma or equivalent

Tools

ACIS

CAO/scheduling tools

Job description

Food Lion in Charlotte, NC, seeks a Deli Bakery HMS Supervisor to support management of the department and lead a team to meet service and safety standards. You will coach associates, monitor labor, and help achieve store goals while maintaining a friendly shopping environment.

The role emphasizes budgeted results, quality product presentation, food safety compliance, and effective communication with the store team. A strong customer-service orientation is essential.