Deli & Bakery Operations Lead — Sales & Service

Food Lion; Suffolk (VA); On-site; USD 18,000 - 25,000; Full time

Job summary

Food Lion in Suffolk, VA is seeking a Store Operations role focused on deli/bakery leadership. You will support store leadership in the absence of the Deli Manager, supervise HMS associates, and help drive service, efficiency and budget goals within a dynamic retail environment.

You willmodel friendly customer service, coach staff for productivity, and manage expenses while using company tools to monitor performance and reporting.

Responsibilities

• Manage the Deli Bakery HMS Department in the absence of the Deli Manager, including supervising the performance of all duties.
• Daily management of labor (i.e. expected live) and the coaching of associates to achieve productivity expectation
• Provide leadership and motivation within the store to promote a culture reflective of our Brand Strategy and Culture
• Support the achievement of budgeted financial and operating results
• Smile and maintain an atmosphere of enthusiastic customer awareness with emphasis on fast, easy, friendly service
• Role model outstanding customer service and use product knowledge to meet customer expectations
• Control store expenses through proper ordering, care for supplies and equipment
• Understand and use company tools such as financial reports, scheduling, CAO, and business information systems

Job description

Food Lion in Suffolk, VA is seeking a Store Operations role focused on deli/bakery leadership. You will support store leadership in the absence of the Deli Manager, supervise HMS associates, and help drive service, efficiency and budget goals within a dynamic retail environment.

You willmodel friendly customer service, coach staff for productivity, and manage expenses while using company tools to monitor performance and reporting.