Deficiencies Inside Sales Representative

YDU JC Air Cond & Ref Inc.- Dubai; Anchorage (AK); On-site; USD 45,000 - 66,000; Full time

Benefits offered by this job

Competitive pay

Paid training

Comprehensive benefits

401(k) with company match

Disability insurance

Employee Assistance Program

Job summary

Johnson Controls is seeking an Inside Sales Representative to sell repair work identified during fire and life safety inspections. You’ll prepare proposals, follow up on quotes, and secure commitments from customers by phone while maintaining strong relationships.

The role requires excellent communication, a high school diploma, and proficiency with Microsoft Office. Training is provided; strong sales drive and customer service experience are preferred.

Qualifications

• High School Diploma or Equivalent is required.
• Excellent presentation and verbal communication skills are essential.
• Proficient with Microsoft Office programs, Excel, Word, and web-based tools.
• Highly motivated and success-driven with a proven sales mindset.
• Must complete a defined training program after hire.
• Ability to close sales with a positive customer experience.

Responsibilities

• Sell repair work identified during inspections.
• Prepare proposals and follow up on quotes.
• Gain commitment from customers over the phone.
• Communicate promptly with customers about system integrity issues and recommendations.
• Develop positive ongoing relationships with customers.
• Maintain and update deficiency tracking daily.
• Report progress to management weekly and monthly.
• Deliver sales to an assigned quota.
• Coordinate with service team to ensure quality repairs.

Skills

Excellent communication

Motivated and goal-driven

Telephone prospecting

Administrative experience

Education

High School Diploma or Equivalent

Tools

Microsoft Office

Excel

Job description

Deficiencies Inside Sales Rep 1 Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

What we offer:

• Competitive Starting Pay
• Paid Training
• Global Advancement Opportunities
• Referral Bonuses
• Comprehensive Benefits
• Medical/Dental/Vision insurance
• Health Savings Account (HSA)
• Life Insurance
• 401(k) savings plan with company match
• Short-Term and Long-Term Disability
• Employee Assistance Program
• Wellness Program
• And More!

What we will do:

• The primary function of the Inside Sales Representative is to sell repair work that has been identified during contracted fire and life safety system inspections.

How you will do it:

• Prepare proposals and follow up on delivered quotes.
• Gain commitment from the customer over the phone.
• Communicate promptly and regularly with customers regarding all systems integrity issues, recommendations, and any other solutions that have been quoted.
• Develop positive ongoing relationships with customers.
• Maintain and update an inspection deficiency tracking system daily.
• Report progress and metrics to management weekly and monthly.
• Deliver sales to an assigned quota.
• Act as the primary point of contact within the district office for customers with identified systems integrity issues and team with other sales reps for quoting and selling system repairs if required.
• Interface effectively with the service department to ensure delivery and improved service repairs.
• Good computer skills are essential.
• Must be process-oriented and energetic.
• The candidate must be able to complete a defined training program.

What we look for:

• Required High School Diploma or Equivalent
• Excellent presentation and verbal communication skills
• Proficient with Microsoft Office programs, excel, word, and web-based programs.
• Highly motivated and success-driven
• Upon being awarded a position, must be able to complete a defined training program.
• Ability to successfully close sales with a positive customer experience
• Preferred Fire Suppression Industry experience.
• Administrative experience
• High customer phone call background, with an emphasis on telephone prospecting Administration background Mechanical or electrical field service experience.
• One year of inside sales experience and Customer service background

HIRING HOURLY RANGE: $21.83 - $31.59 + Commission (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law.

To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. Johnson Controls: Enhancing the Intelligence of Buildings Your buildings have a purpose. They are places for people to live or work. Facilities for learning or healing. Venues for entertainment and shopping. Sites for the specialized storage of tangible goods or mission-critical data. Your buildings have a huge variety of functions; they are central to your mission. This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet. At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play.