Deficiencies Inside Sales Representative

YDU JC Air Cond & Ref Inc.- Dubai; Albuquerque (NM); On-site; USD 34,000 - 47,000; Full time

Benefits offered by this job

Competitive Starting Pay

Paid Training

Medical/Dental/Vision insurance

401(k) savings plan with company match

Short-Term and Long-Term Disability

Employee Assistance Program

Wellness Program

Job summary

Johnson Controls invites applications for an Inside Sales Representative in Albuquerque. You will sell repair work identified during fire and life safety inspections, prepare proposals, and gain commitments by phone.

The role emphasizes building lasting customer relationships and meeting a defined quota. We seek a candidate with a high school diploma, strong presentation and communication skills, and proficiency in Microsoft Office.

Qualifications

• High School Diploma or Equivalent is required.
• Associate or Bachelor's degree preferred.
• Excellent presentation and verbal communication skills.
• Proficient with Microsoft Office programs (Excel/Word) and web-based applications.
• Highly motivated and success-driven.
• Able to complete a defined training program.
• Ability to close sales with a positive customer experience.
• Prefer Fire Suppression Industry experience.
• Administrative experience.
• Strong telephone prospecting background.

Responsibilities

• Sell repair work identified during contracted fire and life safety system inspections.
• Prepare proposals and follow up on delivered quotes.
• Gain commitment from customers over the phone.
• Communicate with customers regarding system integrity issues, recommendations, and quoted solutions.
• Develop positive relationships with customers.
• Maintain and update an inspection deficiency tracking system daily.
• Report progress and metrics to management weekly and monthly.
• Deliver sales to an assigned quota.
• Act as the primary contact within the district office for customers with identified systems integrity issues and team with other sales reps for quoting and selling system repairs if required.
• Interface effectively with the service department to ensure delivery and improved service repairs.
• Good computer skills are essential.
• Must be process-oriented and energetic.
• The candidate must be able to complete a defined training program.

Skills

Presentation & communication

Verbal communication

MS Office (Excel/Word)

Customer service

Inside sales experience

Education

High School Diploma or Equivalent

Associate or Bachelor's degree preferred

Tools

Microsoft Office Suite

Job description

What we offer:

• Competitive Starting Pay
• Paid Training
• Global Advancement Opportunities
• Referral Bonuses
• Comprehensive Benefits
• Medical/Dental/Vision insurance
• Health Savings Account (HSA)
• Life Insurance
• 401(k) savings plan with company match
• Short-Term and Long-Term Disability
• Employee Assistance Program
• Wellness Program
• And More!

What you will do:

The primary function of the Inside Sales Representative is to sell repair work that has been identified during contracted fire and life safety system inspections.

How you will do it:

Prepare proposals and follow up on delivered quotes.

Gain commitment from the customer over the phone.

Communicate promptly and regularly with customers regarding all systems integrity issues, recommendations, and any other solutions that have been quoted.

Develop positive ongoing relationships with customers.

Maintain and update an inspection deficiency tracking system daily.

Report progress and metrics to management weekly and monthly.

Deliver sales to an assigned quota.

Act as the primary point of contact within the district office for customers with identified systems integrity issues and team with other sales reps for quoting and selling system repairs if required.

Interface effectively with the service department to ensure delivery and improved service repairs.

Good computer skills are essential.

Must be process-oriented and energetic.

The candidate must be able to complete a defined training program.

What we look for:

• Required High School Diploma or Equivalent
• Associate or Bachelor's degree preferred
• Excellent presentation and verbal communication skills
• Proficient with Microsoft Office programs, excel, word, and web-based programs.
• Highly motivated and success-driven
• Upon being awarded a position, must be able to complete a defined training program.
• Ability to successfully close sales with a positive customer experience
• Preferred Fire Suppression Industry experience.
• Administrative experience
• High customer phone call background, with an emphasis on telephone prospecting
• Administration background
• Mechanical or electrical field service experience.
• Three years of inside sales experience and Customer service background

HIRING HOURLY RANGE: $24.57 - $34.45 + Commission (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.)

This position includes a competitive benefits package.

To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers.

For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law.

To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law.

If you are an individual with a disability and you require an accommodation during the application process, please visit here.

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