Defense Programs Operations VP — DoW Portfolio Leader

Serco; Montpelier (VT); On-site; USD 250,000 - 320,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan with employer matching

Tuition reimbursement

Life insurance and disability coverage

Robust vacation and sick leave

Flexible work arrangements

Employee Assistance Plan

Job summary

Serco is seeking an Operations Vice President of Defense Programs in Washington, DC to guide strategic direction and operational performance for a DoW portfolio exceeding $150M in annual revenue and a 400-strong workforce worldwide.

Lead U.S. Navy programs, develop technology-enabled solutions, and strengthen government and industry partnerships while driving growth and high performance across the enterprise. Travel up to 25% may be required.

Qualifications

• An active DoW Secret security clearance.
• A U.S. citizenship.
• A Master's degree in Business, Management, Engineering, or a related field.
• or a Bachelor's degree plus an additional 5 years of relevant experience.
• 12 years of progressively responsible leadership experience supporting Department of War programs, including responsibility for business operations, financial performance, customer engagement, and organizational leadership.
• Experience leading large, complex organizations and delivering operational excellence across multiple programs, contracts, or business functions.
• Experience managing large-scale business operations with responsibility for financial performance, revenue growth, and profit and loss.
• A proven ability to lead and develop high-performing teams while fostering an inclusive, results-oriented culture.
• A strong strategic planning, business development, and customer relationship management experience within the Department of War market.
• Exceptional communication and executive leadership skills with the ability to engage effectively with senior government customers, industry partners, and corporate leadership.
• The ability to travel up to 25%.
• DAWIA, PMP, or other relevant professional certifications.
• Experience supporting U.S. Navy customers and acquisition, modernization, sustainment, or mission support programs.
• Experience managing large, geographically dispersed workforces and complex contract portfolios.

Responsibilities

• Lead the strategic growth and operational performance of a diverse Department of War portfolio with annual revenue exceeding $150M and a worldwide workforce of approximately 400 employees.
• Provide executive leadership and direction to Business Directors responsible for the successful execution of multiple U.S. Navy Acquisition, Modernization, and In-Service Maintenance programs and contracts.
• Establish and execute business strategies, objectives, and operational priorities that support company growth, customer satisfaction, and long-term business objectives.
• Maintain accountability for portfolio financial performance, including revenue, profitability, forecasting, cost management, and achievement of annual business goals.
• Drive development of innovative, technology-enabled solutions that address customer requirements across diverse mission areas, delivery models, and contract vehicles.
• Serve as an executive liaison with senior government stakeholders, industry partners, and Serco leadership to strengthen customer relationships and identify growth opportunities.
• Spearhead business development activities, pipeline expansion, capture support, and organic growth initiatives across the Department of War market.
• Develop and execute workforce, talent, and succession strategies to ensure organizational effectiveness, leadership continuity, and future growth.
• Lead organizational change and continuous improvement initiatives in support of evolving customer, market, and business requirements.
• Ensure effective management of operational, financial, contractual, and programmatic risks while maintaining high standards of performance, quality, and customer satisfaction.
• Partner with executive leadership to develop objectives, policies, and strategies that support Serco's corporate vision and business goals.

Job description

Serco is seeking an Operations Vice President of Defense Programs in Washington, DC to guide strategic direction and operational performance for a DoW portfolio exceeding $150M in annual revenue and a 400-strong workforce worldwide.

Lead U.S. Navy programs, develop technology-enabled solutions, and strengthen government and industry partnerships while driving growth and high performance across the enterprise. Travel up to 25% may be required.