Deco Department Lead — Training, Merch & Service

Floor & Decor; Pensacola (FL); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

401k with company match

Employee Stock Purchase Plan

Health, Dental, Vision insurance

Job summary

Floor & Decor in Pensacola, FL is seeking a training-focused supervisor to develop Product Sales Specialists and ensure customers receive exceptional service and product information.

You will lead certification courses, manage merchandising, pricing and showroom presentation, and coordinate with store leadership to meet safety and operational standards. A year of customer service experience and strong communication are essential.

Qualifications

• 1 year of customer service/sales experience or equivalent
• Excellent communication skills (verbal & written)
• Ability to multi-task in a fast-paced environment
• Demonstrates company core values and safety procedures

Responsibilities

• Train and develop Product Sales Specialists
• Provide exceptional customer service and product information
• Maintain merchandising, pricing and showroom organization
• Complete certification courses for product specialists
• Communicate SOP changes to associates in a timely manner
• Greet customers and assist with product questions and selections

Skills

Customer service experience

Communication skills

Multi-tasking

Education

High School Diploma or GED

Job description

Floor & Decor in Pensacola, FL is seeking a training-focused supervisor to develop Product Sales Specialists and ensure customers receive exceptional service and product information.

You will lead certification courses, manage merchandising, pricing and showroom presentation, and coordinate with store leadership to meet safety and operational standards. A year of customer service experience and strong communication are essential.