Deckhand: Waterfront Guest Experience & Safety

Hornblower Corp; New York, Northern (NY, KY); Hybrid; USD 22,000 - 30,000; Full time

Job summary

Join the City Experiences team as a Deckhand and be part of an exciting waterfront operation where safety, teamwork, and guest satisfaction come together. You’ll help maintain the vessel, support safe operations, assist with docking, and ensure every guest enjoys a comfortable and memorable journey.

The schedule features nights, weekends, and holidays based on business demands, with variations communicated in advance.

Qualifications

• High School Diploma or GED.
• Must be at least 18 years of age.
• Strong customer service and communication skills.
• Energetic, dependable, and team-focused attitude.
• Ability to work outdoors and perform physically demanding tasks.
• Ability to stand for extended periods and lift up to 50 pounds.

Responsibilities

• Provide exceptional hospitality to guests and coworkers.
• Assist with docking, undocking, and handling mooring lines.
• Monitor passenger areas and support safe vessel operations.
• Participate in safety drills and follow vessel safety procedures.
• Maintain clean, safe, and guest-ready decks, common areas, and restrooms.
• Assist with vessel maintenance, equipment checks, and general operational tasks.
• Load and unload supplies and remove trash and debris.
• Support the Captain and crew with daily vessel operations.

Skills

Customer Service

Communication

Teamwork

Physical Fitness

Safety Awareness

Education

High School Diploma

Job description

Join the City Experiences team as a Deckhand and be part of an exciting waterfront operation where safety, teamwork, and guest satisfaction come together. You’ll help maintain the vessel, support safe operations, assist with docking, and ensure every guest enjoys a comfortable and memorable journey.

The schedule features nights, weekends, and holidays based on business demands, with variations communicated in advance.