Waterfront Deckhand — Guest-Focused Safety & Docking

Hornblower Group; New York (NY); On-site; USD 36,000 - 54,000; Full time

Job summary

Hornblower Group is seeking a Deckhand to join City Experiences on the water. You will help maintain the vessel, assist with docking and guest safety, and ensure a memorable, guest-ready experience on every voyage.

The role requires strong customer service, physical fitness, and flexibility to work nights, weekends, and holidays. Opportunity to grow with a premier waterfront operator across a dynamic fleet.

Qualifications

• High school diploma or GED required or preferred.
• Strong customer service and communication skills.
• Ability to work outdoors and perform physically demanding tasks.
• Willingness to work nights, weekends and holidays.

Responsibilities

• Provide hospitality to guests and coworkers.
• Assist with docking, undocking, and mooring lines.
• Monitor passenger areas and support safe vessel operations.
• Participate in safety drills and follow procedures.
• Maintain clean decks and guest areas.
• Assist with vessel maintenance and daily operations.
• Load and unload supplies and remove debris.
• Support the Captain and crew with daily tasks.

Skills

Customer service

Communication

Teamwork

Outdoor work

Physical fitness

Stamina

Stand for long periods

Mooring lines throwing

Color vision

Flexibility

TWIC Certification

Education

High School Diploma or GED

Job description

Hornblower Group is seeking a Deckhand to join City Experiences on the water. You will help maintain the vessel, assist with docking and guest safety, and ensure a memorable, guest-ready experience on every voyage.

The role requires strong customer service, physical fitness, and flexibility to work nights, weekends, and holidays. Opportunity to grow with a premier waterfront operator across a dynamic fleet.