Deckhand: Waterfront Guest Experience & Operations

Hornblower Corp; Philadelphia (Philadelphia County); Hybrid; USD 22,000 - 30,000; Full time

Job summary

Hornblower Group is seeking a Deckhand for City Experiences’ waterfront operations. You will help maintain the vessel, support safe operations, assist with docking, and ensure guests have a comfortable journey.

Join a team that values safety, hospitality, and teamwork. The role requires adaptability to nights, weekends, and holidays, with physical demands and potential TWIC requirements.

Qualifications

• High School Diploma, GED, or equivalent preferred.
• Must be at least 18 years old.
• Strong customer service and communication skills.
• Energetic, dependable and team-focused.
• Able to perform physically demanding outdoor work.
• Able to stand long periods and lift up to 50 pounds.
• Able to throw mooring lines from ship to pier.
• Color vision adequate for navigation and safety.
• Flexible to work nights, weekends, holidays, extended shifts.
• TWIC certification may be required.

Responsibilities

• Provide exceptional hospitality to guests and coworkers.
• Assist with docking, undocking, and lines.
• Monitor passenger areas and support safe vessel operations.
• Participate in safety drills and follow procedures.
• Maintain clean, safe decks and restrooms.
• Assist with vessel maintenance and equipment checks.
• Load/unload supplies and remove trash.
• Support Captain and crew with daily operations.

Skills

Customer service

Teamwork

Physical fitness

Safety awareness

Outdoor work

Communication

Endurance

Mooring lines

TWIC certification

Education

High School Diploma or GED

Job description

Hornblower Group is seeking a Deckhand for City Experiences’ waterfront operations. You will help maintain the vessel, support safe operations, assist with docking, and ensure guests have a comfortable journey.

Join a team that values safety, hospitality, and teamwork. The role requires adaptability to nights, weekends, and holidays, with physical demands and potential TWIC requirements.