Dealership Operations & Admin Specialist

Nationwide Trailers; Mesa (AZ); On-site; USD 24,796 - 33,062; Full time

Job summary

Nationwide Trailers is seeking a meticulous Business Office Administrator to ensure accurate daily operations, paperwork, and reporting. You will work with the General Manager, sales team, and store partners to keep titles, registrations, HR files, and deposits in order.

The ideal candidate has at least two years in admin/accounting/HR roles, strong communication, discretion, and proficiency with MS Office and dealership software.

Qualifications

• Two or more years of admin, accounting, or HR-related experience.
• Detail-oriented with strong organizational skills.
• Customer-focused with professional communication.
• Ability to handle confidential information discreetly.
• Experience with title/registration in a dealership environment preferred.
• Proficient with MS Office and dealership software (Aspen/CDK) is a plus.

Responsibilities

• Process sales paperwork and maintain complete, accurate deal jackets.
• Prepare and submit title and registration paperwork; coordinate with DMV.
• Assist customers when Sales Consultants are unavailable after training on trailer docs.
• Reconcile daily deposits and support accounting/reporting processes.
• Manage onboarding paperwork and maintain personnel files in HR compliance.
• Coordinate HR background checks, payroll setup, and benefits documentation.
• Maintain office organization; order supplies; support store operations.
• Provide a professional, friendly experience for customers who call or visit.

Skills

Administrative experience

Attention to detail

Organizational skills

Communication skills

Customer service mindset

Discretion/confidentiality

Microsoft Office proficiency

Education

High school diploma

Associate degree preferred

Tools

Aspen

CDK

Microsoft Office

Job description

Nationwide Trailers is seeking a meticulous Business Office Administrator to ensure accurate daily operations, paperwork, and reporting. You will work with the General Manager, sales team, and store partners to keep titles, registrations, HR files, and deposits in order.

The ideal candidate has at least two years in admin/accounting/HR roles, strong communication, discretion, and proficiency with MS Office and dealership software.