Business Office Administrator

Nationwide Trailers; Mesa (AZ); On-site; USD 24,796 - 33,062; Full time

Job summary

Nationwide Trailers is seeking a meticulous Business Office Administrator to ensure accurate daily operations, paperwork, and reporting. You will work with the General Manager, sales team, and store partners to keep titles, registrations, HR files, and deposits in order.

The ideal candidate has at least two years in admin/accounting/HR roles, strong communication, discretion, and proficiency with MS Office and dealership software.

Qualifications

• Two or more years of admin, accounting, or HR-related experience.
• Detail-oriented with strong organizational skills.
• Customer-focused with professional communication.
• Ability to handle confidential information discreetly.
• Experience with title/registration in a dealership environment preferred.
• Proficient with MS Office and dealership software (Aspen/CDK) is a plus.

Responsibilities

• Process sales paperwork and maintain complete, accurate deal jackets.
• Prepare and submit title and registration paperwork; coordinate with DMV.
• Assist customers when Sales Consultants are unavailable after training on trailer docs.
• Reconcile daily deposits and support accounting/reporting processes.
• Manage onboarding paperwork and maintain personnel files in HR compliance.
• Coordinate HR background checks, payroll setup, and benefits documentation.
• Maintain office organization; order supplies; support store operations.
• Provide a professional, friendly experience for customers who call or visit.

Skills

Administrative experience

Attention to detail

Organizational skills

Communication skills

Customer service mindset

Discretion/confidentiality

Microsoft Office proficiency

Education

High school diploma

Associate degree preferred

Tools

Aspen

CDK

Microsoft Office

Job description

Position Overview

The Business Office Administrator (BOA) plays a critical role in keeping the store running smoothly and accurately. This position supports daily store operations through precise administrative execution, coordination across departments, and direct interaction with customers when needed.

Job Type: Full-Time, Hourly

Reports To: General Manager

Position Overview

The Business Office Administrator (BOA) plays a critical role in keeping the store running smoothly and accurately. This position supports daily store operations through precise administrative execution, coordination across departments, and direct interaction with customers when needed.

This role is ideal for someone who is detail-oriented, dependable, and takes pride in doing things the right way. You will work closely with the General Manager, sales team, and store support partners to ensure paperwork, processes, and reporting are handled accurately and on time.

Key Responsibilities

• Process sales paperwork and maintain complete, accurate deal jackets


• Prepare and submit title and registration paperwork and coordinate with DMV partners as needed


• Be trained on trailer sales documentation to assist customers when Sales Consultants are unavailable


• Reconcile daily deposits and support accounting and reporting processes


• Manage onboarding paperwork and maintain personnel files in compliance with HR requirements


• Coordinate with HR on background checks, payroll setup, and benefits documentation


• Maintain office organization, order supplies, and support overall store operations


• Provide a professional, friendly experience for customers who call or visit the store

Qualifications

• High school diploma or equivalent required, Associate’s degree preferred


• Two or more years of experience in administrative, accounting, or HRrelated roles, ideally in a dealership or retail operations environment


• Experience with title and registration work in an automotive or trailer dealership environment is strongly preferred


• Strong attention to detail and organizational skills


• Comfortable working with Microsoft Office and business management systems, experience with Aspen, CDK, or similar systems is a plus


• Professional communication skills and a customerfirst mindset


• Ability to handle confidential information with discretion and care

Why Work at Nationwide Trailers

Nationwide Trailers is a fast-growing, family-owned company built on straightforward values. We do right by the customer, support our teammates, and focus on building something we are proud of. Our stores are lean, high-accountability environments where every role matters and good work is noticed.

Our team values clarity, ownership, and steady growth. We invest in better processes, better tools, and better people. If you enjoy being part of a hands-on team, working with engaged leaders, and contributing to a business that is growing the right way, this is a place where you can build a long-term career.