Dealership GM: Growth, Ops & Customer Experience

DriveTime; Town of Florida (NY); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical, dental, and vision

401K

Company paid life insurance

Disability coverage

Tuition reimbursement

Wellness program

Competitive pay

Paid time off

Job summary

DriveTime is seeking a General Manager to oversee store performance, including sales, customer experience, and operations. You will lead teams, drive profitability, and implement company initiatives while fostering a culture of accountability and growth.

The role emphasizes strategic leadership, cross-functional collaboration, and a commitment to exceptional customer service in a fast-changing retail environment.

Qualifications

• 5+ years of leadership or management experience.
• General Manager, Retail Manager, Multi-Unit Manager, or other operational leadership experience preferred.
• Strong leadership, communication, and team development skills.
• Demonstrated ability to drive sales performance and operational results.

Responsibilities

• Lead dealership performance with a focus on sales growth, profitability, customer satisfaction, and operational excellence.
• Drive sales volume and profitability objectives utilizing all sales channels in a continually changing environment.
• Execute company-wide initiatives, strategies, and marketing programs to maximize results and meet goals.
• Coach and develop high-performing teams while creating a culture of accountability and growth.
• Provide leadership and direction across dealership operations to ensure an outstanding customer experience.
• Conduct regular team meetings focused on performance, communication, and continuous improvement.
• Analyze business trends, identify opportunities, and implement strategies to improve dealership performance.

Skills

Leadership experience

Sales leadership

Customer experience

Team development

Strategic planning

Education

High school diploma or equivalent

College degree preferred

Job description

DriveTime is seeking a General Manager to oversee store performance, including sales, customer experience, and operations. You will lead teams, drive profitability, and implement company initiatives while fostering a culture of accountability and growth.

The role emphasizes strategic leadership, cross-functional collaboration, and a commitment to exceptional customer service in a fast-changing retail environment.