Dealership General Manager: Lead Growth & Customer Experience

DriveTime; Mobile (AL); On-site; USD 85,000 - 110,000; Full time

Job summary

DriveTime, a nationwide used car sales, finance and servicing company, seeks a General Manager to oversee an entire dealership’s performance including sales, customer experience, team development and operations. You’ll lead with accountability, drive profitability, and execute strategic initiatives to sustain growth.

We look for proactive leaders who communicate clearly, think strategically, and stay adaptable in a fast-changing market.

Qualifications

• Leads dealership performance with focus on sales, profitability, customer experience and operations.
• Drives sales growth across channels while adapting to a dynamic market.
• Communicates clearly with teams and leaders to align on goals.
• Demonstrates thoughtful decision making with data and facts.

Responsibilities

• Lead overall dealership performance with a focus on sales growth, profitability, customer satisfaction, and operational excellence.
• Drive sales volume and profitability objectives utilizing all sales channels in a continually changing environment.
• Execute company-wide initiatives, strategies, and marketing programs to maximize business results and meet or exceed dealership goals.
• Coach and develop high-performing teams while creating a culture of accountability and growth.
• Provide leadership and direction across dealership operations to ensure an outstanding customer experience.
• Conduct regular team meetings focused on performance, communication, and continuous improvement.
• Analyze business trends, identify opportunities, and implement strategies to improve dealership performance.

Skills

Leadership

Sales leadership

Strategic thinking

Communication

Decision making

Active listening

Job description

DriveTime, a nationwide used car sales, finance and servicing company, seeks a General Manager to oversee an entire dealership’s performance including sales, customer experience, team development and operations. You’ll lead with accountability, drive profitability, and execute strategic initiatives to sustain growth.

We look for proactive leaders who communicate clearly, think strategically, and stay adaptable in a fast-changing market.