Dealership Front Desk & Customer Service Specialist

Chrysler LLC

Sauk City (WI)

On-site

USD 19,000 - 23,000

Part time

7 days ago
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Job summary

Kayser Chevrolet, Inc. is seeking a part-time receptionist/administrative assistant to greet customers, answer a multi-line phone system, route calls, and provide basic information.

You will handle messages, assist with showroom upkeep, and support clerical tasks across service, sales, and administrative areas. The role requires strong communication skills, punctuality, and proficiency with Microsoft Word and Excel.

Qualifications

  • Must have exceptional customer service skills.
  • Must have excellent phone etiquette.
  • Must have excellent verbal and written communication skills.
  • Must be punctual, dependable and reliable.
  • Must have strong computer aptitude, specifically with Microsoft Word and Excel.
  • Must have the ability to multi-task in a fast-paced environment.
  • Must possess strong organizational skills.
  • Must have the ability to work independently on assigned tasks as well as to accept direction on given assignments.

Responsibilities

  • Operate a multi-line phone system and answer incoming calls for Kayser Chevrolet, Inc.
  • Answer all calls in a prompt, polite manner and transfer to appropriate person.
  • Take messages and deliver to the right party promptly.
  • Greet customers professionally and direct them to the correct department.
  • Complete loaner car agreements and track dealer plates.
  • Balance daily cash flow and receipts from vehicle sales.
  • Process dealer trades, wholesales, and other purchases.
  • Scan, sort, and index service orders and documents.
  • Assist with clerical duties and showroom upkeep.
  • Support Controllers and GM with ad hoc projects.

Skills

Customer service
Phone etiquette
Verbal communication
Written communication
Punctuality
MS Word
Excel
Multi-tasking
Organizational skills
Independent work

Tools

Microsoft Word
Excel

Job description

Kayser Chevrolet, Inc. is seeking a part-time receptionist/administrative assistant to greet customers, answer a multi-line phone system, route calls, and provide basic information.

You will handle messages, assist with showroom upkeep, and support clerical tasks across service, sales, and administrative areas. The role requires strong communication skills, punctuality, and proficiency with Microsoft Word and Excel.

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