Field Relationship Manager – Auto Finance Growth

OPENLANE; Carmel (IN); On-site; USD 70,000 - 75,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, and vision benefits

401K / RRSP with company match

Paid vacation, personal, and sick time

Disability and life insurance

Job summary

AFC (Automotive Finance Corporation) is seeking a Relationship Specialist to build strong dealer relationships and drive floorplanning financing for independent auto dealers. You will balance risk, attract new business, and grow AFC revenue while maintaining excellent service standards.

The ideal candidate has 3–5 years in customer-facing roles and must be willing to travel 50–75% within the assigned territory, with a valid driver's license and strong CRM skills.

Qualifications

• 3–5 years of experience in customer-facing, sales, or sales support roles.
• Valid driver’s license with reliable transportation.
• Willingness to travel 50–75% within your market.

Responsibilities

• Use critical thinking to assess business and risk scenarios with minimal oversight.
• Develop understanding of customer needs using CRM tools and work queues.
• Grow the portfolio organically and assist in promotional efforts for product campaigns.
• Manage and balance risk on customer accounts.
• Drive new growth opportunities and manage existing accounts.
• Support a culture focused on helping others succeed.

Skills

Customer-facing experience

Sales support

Account management

CRM usage

Tools

CRM software

Google Workspace

Salesforce

Tableau

Job description

AFC (Automotive Finance Corporation) is seeking a Relationship Specialist to build strong dealer relationships and drive floorplanning financing for independent auto dealers. You will balance risk, attract new business, and grow AFC revenue while maintaining excellent service standards.

The ideal candidate has 3–5 years in customer-facing roles and must be willing to travel 50–75% within the assigned territory, with a valid driver's license and strong CRM skills.