Auto Finance Relationship Manager — Field Role

OPENLANE; Columbus (OH); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Competitive pay

Medical benefits

401K match

Paid vacation and sick time

Life insurance & AD&D

Job summary

OPENLANE is seeking a Relationship Specialist to build and sustain strong relationships with current and prospective auto dealers in the Columbus, OH area. You will travel frequently within your market to support our dealer base and drive new business while balancing risk.

You will use CRM tools to understand customer needs, grow the portfolio, and collaborate with cross-functional teams to promote campaigns and partnerships across platforms.

Qualifications

• 3–5 years of experience in customer-facing, sales, or sales support roles.

Responsibilities

• Use critical thinking to assess business and risk situations and decide with minimal oversight.
• Develop understanding of customer needs using CRM tools and work queues.
• Grow the portfolio organically and assist in promotional efforts for product campaigns.
• Manage, service, and balance risk on customer accounts.
• Drive new growth opportunities and manage existing accounts.
• Support colleagues and contribute to a team-oriented culture.

Skills

Customer-facing experience

Relationship building

Sales support

Travel willingness

Tools

Salesforce

Google Workspace

Tableau

Job description

OPENLANE is seeking a Relationship Specialist to build and sustain strong relationships with current and prospective auto dealers in the Columbus, OH area. You will travel frequently within your market to support our dealer base and drive new business while balancing risk.

You will use CRM tools to understand customer needs, grow the portfolio, and collaborate with cross-functional teams to promote campaigns and partnerships across platforms.