Dealer Relationship & Growth Specialist

Openlane; Mesquite (TX); Hybrid; USD 52,000 - 78,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

401K plan with company match

Job summary

AFC, a subsidiary of OPENLANE, seeks a Relationship Specialist to build and sustain dealer relationships, grow the portfolio, and manage risk across a TX territory. The role emphasizes customer service excellence, CRM-driven insight, and cross-team collaboration.

Hybrid work arrangement in the Dallas area, with substantial travel within your market. Requires 3–5 years in sales or customer-facing roles and a valid driver's license.

Qualifications

• 3–5 years of experience in customer-facing, sales, or sales support roles.
• Valid driver's license with reliable transportation.
• Willingness to travel 50–75% within your market.
• Ability to manage multiple tasks with strong productivity.
• Strong understanding of portfolio management, risk, and new business development.
• Ability to work independently and as part of a team.

Responsibilities

• Use critical thinking to assess business and risk situations and make decisions with little oversight.
• Develop understanding of customer needs using CRM tools and work queues.
• Grow the portfolio organically and assist in promotional efforts to new and existing accounts for product campaigns and cross-platform partnerships.
• Manage, service, and balance risk on customer accounts.
• Manage existing accounts and drive new growth opportunities.
• Embrace our culture of supporting others' success as they grow in their role.

Skills

Sales experience

CRM tools

Portfolio management

Risk assessment

Tools

Google Workspace

Salesforce

Tableau

Job description

AFC, a subsidiary of OPENLANE, seeks a Relationship Specialist to build and sustain dealer relationships, grow the portfolio, and manage risk across a TX territory. The role emphasizes customer service excellence, CRM-driven insight, and cross-team collaboration.

Hybrid work arrangement in the Dallas area, with substantial travel within your market. Requires 3–5 years in sales or customer-facing roles and a valid driver's license.