Dealer Finance Relationship Manager

OPENLANE; Frisco (TX); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, and vision benefits (

Employer-provided 401K with company

Paid Vacation, Personal, and Sick Time

Maternity and paternity leave (US)

Disability and life insurance

Employee Assistance Program

Volunteer program

Tuition reimbursement

Career advancement opportunities

Job summary

OPENLANE is seeking a Relationship Specialist to cultivate relationships with current and prospective auto dealers in the Plano/Frisco, TX market, with travel within the territory.

You will use CRM tools, assess risk, grow the portfolio, and collaborate with teams to promote campaigns. The role emphasizes customer service, reliability, and independent work in a fast-paced environment.

Qualifications

• Minimum of three to five years in customer-facing, sales, or sales support roles.
• Valid driver's license with reliable transportation.
• Ability and willingness to travel 50-75% within your market.
• Experience working in a multi-faceted environment with multiple tasks and priorities.
• Proficient sales skills, audience adaptation, and issue resolution for dealers.

Responsibilities

• Use critical thinking to assess business and risk situations with limited oversight.
• Develop understanding of customer needs using CRM tools and work queues.
• Grow the portfolio organically and assist in promotional efforts for product campaigns and partnerships.
• Manage, service, and balance risk on customer accounts.
• Manage existing accounts and drive new growth opportunities.
• Embrace a culture of supporting others' success as they grow in their role.

Skills

Customer relationships

Sales support

CRM proficiency

Portfolio management

Travel readiness

Independent work

Team collaboration

Tools

Salesforce

Tableau

Google Workspace

Job description

OPENLANE is seeking a Relationship Specialist to cultivate relationships with current and prospective auto dealers in the Plano/Frisco, TX market, with travel within the territory.

You will use CRM tools, assess risk, grow the portfolio, and collaborate with teams to promote campaigns. The role emphasizes customer service, reliability, and independent work in a fast-paced environment.