Dealer Relations & Sales Operations Admin

Manitou Group; West Bend (WI); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Competitive hourly wage

West Bend, WI location

Benefits package

Job summary

Manitou Group North America, located in West Bend, WI, is seeking a detail-oriented professional to maintain dealer relationships and manage orders from entry to shipment. You will serve as the primary contact for assigned dealers and collaborate with regional managers to support sales objectives.

The role requires excellent communication skills, a proactive mindset, and familiarity with ERP systems and Google Suite.

Qualifications

• Excellent oral and written communication skills.
• Experience with dealer relations and order processing preferred.
• Knowledge of ERP software and Google Suite.

Responsibilities

• Maintain designated group of dealers within the Manitou dealer network.
• Enter and manage dealer orders from entry to shipment.
• Serve as the primary contact for assigned dealers via email and phone.
• Run reports and queries to manage in-house orders.
• Act as liaison between dealer network, factory, Sales Directors, and internal departments.
• Communicate policies and procedures to dealers.
• Perform other duties and projects as assigned.

Skills

Communication skills

Customer service

Proactive problem solving

Adaptability

Team collaboration

Education

Bachelor in Business, Communications or related field

Tools

Google Suite

Excel

ERP software

Job description

Manitou Group North America, located in West Bend, WI, is seeking a detail-oriented professional to maintain dealer relationships and manage orders from entry to shipment. You will serve as the primary contact for assigned dealers and collaborate with regional managers to support sales objectives.

The role requires excellent communication skills, a proactive mindset, and familiarity with ERP systems and Google Suite.