DDP Case Manager & ISP Advocate

Hi Hope Service Center, Inc.; Lawrenceville (GA); On-site; USD 42,000 - 66,000; Full time

Job summary

Hi-Hope Service Center, Inc. in Georgia seeks a Case Manager/Developmental Disability Professional to deliver case management services, document services, handle ISP planning, and support DSPs and program staff toward positive outcomes.

The role requires knowledge of DD/DBHDD regulations, documentation, and collaboration with multiple teams to ensure high-quality, person-centered services for participants.

Qualifications

• BA or BS degree in a relevant field.
• Must qualify as a Developmental Disability Professional (DDP).
• At least 3 years of experience as a DDP or in related roles (social worker, case manager, etc.).

Responsibilities

• Oversee services and support for participants with focus on compliance and quality.
• Ensure services align with enrollment scope and effective delivery.
• Maintain person-centered values, participant rights, and goals.
• Provide or oversee staff training curricula for service delivery.
• Recommend changes via continuous quality improvement.
• Assist with ISP implementation strategies to meet goals.
• Assess risks and provide mitigation strategies for Hi-Hope.
• Review functional assessments for waiver services (HRST, SIS, FBE, others).
• Oversee high-intensity services addressing health/safety risks.
• Conduct Pre-ISP planning and interview individuals/k staff.
• Assist with ISP development and changes; attend ISP/SIS/IDT meetings.
• Prepare quarterly progress reports and admissions status reports.
• Maintain documentation for compliance with external regulators.
• Advocate for individuals and maintain stakeholder relationships.

Skills

Microsoft Word

Microsoft Excel

PowerPoint

Electronic documentation

Education

BA or BS degree in relevant field

Tools

Therap electronic documentation system

Job description

Hi-Hope Service Center, Inc. in Georgia seeks a Case Manager/Developmental Disability Professional to deliver case management services, document services, handle ISP planning, and support DSPs and program staff toward positive outcomes.

The role requires knowledge of DD/DBHDD regulations, documentation, and collaboration with multiple teams to ensure high-quality, person-centered services for participants.