DC Operations Manager — Multi-Channel Fulfillment Lead

BoF Careers; McDonough (GA); On-site; USD 60,000 - 90,000; Full time

Job summary

Tory Burch LLC is seeking an Operations Manager for our Distribution Center in a fast-paced, multi-channel setting. You will lead a team of supervisors to ensure service levels, quality, and cost targets are met, while driving continuous improvement.

The role requires 5+ years in a distribution environment, strong leadership, and the ability to work nights/weekends as needed. English proficiency, a bachelor’s degree or equivalent, and expertise with WMS and MS Office are essential.

Qualifications

• HS Diploma or GED required; Bachelor's degree or equivalent preferred.
• Experience in a multi-shift distribution environment is essential.
• Proven leadership and people-management experience.
• Strong analytical skills and data-driven decision making.
• English proficiency required.

Responsibilities

• Lead planning and execution of departmental operations in a multi-channel environment to meet cost and service goals.
• Monitor forecasts and KPIs to ensure staffing and capacity align with plans.
• Collaborate with cross-functional partners to drive initiatives and department goals.
• Coach and develop frontline supervisors and team members.
• Ensure adherence to policies and safety procedures; uphold 5S standards.
• Prepare and present reports on operational metrics and strategies.

Skills

Leadership

Analytical thinking

Communication

Teamwork

Time management

Problem solving

Attention to detail

Adaptability

Education

HS Diploma/GED

Bachelor's degree or equivalent

Tools

Warehouse Management System (WMS)

Microsoft Office

Job description

Tory Burch LLC is seeking an Operations Manager for our Distribution Center in a fast-paced, multi-channel setting. You will lead a team of supervisors to ensure service levels, quality, and cost targets are met, while driving continuous improvement.

The role requires 5+ years in a distribution environment, strong leadership, and the ability to work nights/weekends as needed. English proficiency, a bachelor’s degree or equivalent, and expertise with WMS and MS Office are essential.