DC Operations Leader - Team Coach & Productivity

The Home Depot; Baltimore (MD); On-site; USD 65,000 - 90,000; Full time

Job summary

The Home Depot is seeking a DC Area Supervisor to lead an hourly team and guide the distribution center toward safe, efficient and productive operations. You will supervise 20 to 30 hourly associates, hire, evaluate, and develop staff, and drive performance against key metrics.

You will oversee process adherence, coaching, problem-solving, and planning to maintain inventory accuracy and meet business plans. The role requires flexibility across shifts and relocation as needed.

Qualifications

• Must be eighteen years of age or older.
• Must be legally permitted to work in the United States.
• Flexibility to work various shifts.
• Ability to relocate.
• Minimum 2 years of work experience.
• 3+ years supervisory experience in a related field.
• Experience with Warehouse Management Systems.
• Bachelor's degree preferred.

Responsibilities

• 45% Managing Process: Ensures all operations procedures are followed effectively, and identifies and recommends needed changes to Operations Manager and/or Assistant General Manager on the standardized processes for the functional area.
• 25% Coaching and Developing Associates: Guides associates in daily operations, and monitors to ensure a high degree of productivity, safety, service and quality. Responsible for the training, coaching and feedback of hourly associates, and performs regular evaluations of associates through factual data and subjective observations.
• 15% Drives Results: Maintains inventory accuracy and control; reviews reports identifies area of improvement for key metrics including productivity, accuracy, quality and expenses.
• 15% Business Planning: Coordinats and monitors operations with the functional area to ensure performance production rates are consistent with business plan and pattern, reducing irregularities and damages. Reviews reports and business metrics to analyze and plan staffing needs for optimum department operations.
• Additional Responsibilities: Other duties as assigned by Operations Manager, Assistant General Manager or General Manager.

Skills

People Management

Financial Acumen

Creative Thinking

Business Communication

Conflict Management

Operations Systems

Education

Bachelor's degree

High school diploma or GED

Job description

The Home Depot is seeking a DC Area Supervisor to lead an hourly team and guide the distribution center toward safe, efficient and productive operations. You will supervise 20 to 30 hourly associates, hire, evaluate, and develop staff, and drive performance against key metrics.

You will oversee process adherence, coaching, problem-solving, and planning to maintain inventory accuracy and meet business plans. The role requires flexibility across shifts and relocation as needed.