Dayton On‑Site IT Support Co‑Op (Desktop & End‑User)

LexisNexis; Miamisburg (OH); On-site; USD 20,000 - 29,000; Part time

Job summary

LexisNexis Legal & Professional is seeking a Desktop Support Co‑Op in Dayton, OH. You will gain hands-on IT experience supporting desktops, laptops, mobile devices, and printers while helping end users and collaborating with experienced technologists.

Open to undergraduate or graduate students graduating between December 2026 and December 2028; 19 hours per week; on-site; starting at $18/hour; no relocation assistance provided.

Qualifications

• Enrolled student pursuing an Associate’s or advanced degree in IT, MIS, CS, Business, or related field.
• Strong customer-focused approach and ability to collaborate with others.
• Basic troubleshooting skills across Windows, Mac, and iOS.

Responsibilities

• Deliver and install desktop and laptop systems, including data migration, software installation, and end‑user support.
• Provide general end‑user support for enterprise desktops, laptops, and mobile devices.
• Resolve technical issues involving hardware, software, mobile devices, printers, and connectivity.
• Participate in resolution of desktop computer issues, including hardware and printer troubleshooting, software installation, hardware peripherals, and daily backup procedures.
• Liaise with third‑party software and hardware vendors to support problem resolution.
• Monitor, support, and troubleshoot IT infrastructure operating issues using software and hardware monitoring tools.
• Perform troubleshooting and problem resolution for hardware, software, telecommunications, business applications, and customer connectivity issues as assigned.
• Collaborate with other technical support roles in the Dayton office and assist with other duties as assigned.

Skills

Windows

MacOS

iOS

Customer service

Collaboration

Troubleshooting

Education

Associate degree or higher in IT / MIS / CS / Business

Tools

IT monitoring tools

Printer management software

Data migration tooling

Job description

LexisNexis Legal & Professional is seeking a Desktop Support Co‑Op in Dayton, OH. You will gain hands-on IT experience supporting desktops, laptops, mobile devices, and printers while helping end users and collaborating with experienced technologists.

Open to undergraduate or graduate students graduating between December 2026 and December 2028; 19 hours per week; on-site; starting at $18/hour; no relocation assistance provided.