Junior IT Support Specialist - Flexible Hours & Desktop Tech

RELX International; Miamisburg (OH); On-site; USD 45,000 - 74,000; Full time

Benefits offered by this job

Travel to trade shows

Job summary

LexisNexis Legal & Professional is seeking an entry-level IT support specialist to provide end-user desktop assistance across the organization. You will install, configure, and troubleshoot desktop systems while collaborating with a global team.

This role offers hands-on experience in IT operations, network-related tasks, and support at trade shows with periodic travel, contributing to a fast-paced tech environment.

Qualifications

• High school-level knowledge of computer hardware and software.
• A+ or similar certifications preferred; equivalent experience acceptable.
• Willing to travel up to 25% and install/ troubleshoot hardware and software.

Responsibilities

• Resolve end-user desktop issues including hardware, printers, and software.
• Provide setup and support at trade shows with occasional travel.
• Monitor and troubleshoot IT infrastructure for failures and events.
• Install and configure desktop systems and workstations.
• Assist with network-related troubleshooting and general IT duties.
• Perform other duties as assigned.

Skills

Hardware knowledge

Software knowledge

Problem solving

Organizational skills

Travel ability

Education

High school degree

A+ Certification

Tools

Monitoring tools

Job description

LexisNexis Legal & Professional is seeking an entry-level IT support specialist to provide end-user desktop assistance across the organization. You will install, configure, and troubleshoot desktop systems while collaborating with a global team.

This role offers hands-on experience in IT operations, network-related tasks, and support at trade shows with periodic travel, contributing to a fast-paced tech environment.