Daytime Store Ops & Customer Care — Growth & Benefits

CubeSmart; Piscataway Township (NJ); On-site; USD 27,000 - 29,000; Full time

Benefits offered by this job

Day-one pay

401(k) match

Health savings plan

Paid time off

Job summary

CubeSmart Self-Storage is seeking a Store Operations Associate to manage two key areas: Customer Service and Property Maintenance. You’ll build relationships with customers, show units, process leases, and perform daily site tasks to ensure a clean, safe, and welcoming facility.

You’ll also handle payments, banking deposits, and POS transactions while supporting standard maintenance duties and ensuring security across the district. Weekend availability may be required.

Qualifications

• A positive and outgoing personality with a passion for helping people.
• Experience delivering high quality customer service to a diverse customer market.
• Self-driven mindset with strong operational focus.
• Basic computer skills including MS Office products.
• Ability to work Saturdays.
• Access to a personal vehicle, a valid driver’s license, and up-to-date insurance.
• Frequent standing, walking and physical tasks as part of daily duties.
• Candidates must be authorized to work in the U.S. without sponsorship.

Responsibilities

• Developing customer relationships by identifying self-storage needs and providing appropriate solutions while delivering a standout customer experience.
• Interacting face to face with customers, providing excellent service, and building rapport.
• Meeting monthly sales goals and metrics.
• Walking the property to perform daily operational tasks including lock checks and showing units to customers.
• Working both independently and on a team renting self-storage units, selling store merchandise, managing the leasing process, accepting payments utilizing POS, completing daily deposits, and following up on late payments.

Skills

Customer service

MS Office

Weekend availability

Self-driven

Vehicle & license

Job description

CubeSmart Self-Storage is seeking a Store Operations Associate to manage two key areas: Customer Service and Property Maintenance. You’ll build relationships with customers, show units, process leases, and perform daily site tasks to ensure a clean, safe, and welcoming facility.

You’ll also handle payments, banking deposits, and POS transactions while supporting standard maintenance duties and ensuring security across the district. Weekend availability may be required.