Daytime Store Operations Specialist — Growth & Benefits

CubeSmart; Aurora (IL); In loco; USD 25.000 - 28.000; Tempo pieno

Vantaggi offerti da questo lavoro

Paid time off

401(k) match

Health Savings Account contribution

Medical plans

Descrizione del lavoro

CubeSmart Self-Storage is hiring for a Store Operations Associate to manage customer relations, leasing, and daily maintenance across stores in your district. You will interact with customers, handle payments, and support both customer service and property upkeep tasks.

The role emphasizes a positive, proactive attitude, Saturdays availability, and the ability to work independently or with a team in a fast-paced environment. Company benefits include health plans and a 401(k) option.

Competenze

• Positive and outgoing personality with a passion for helping people.
• Experience delivering high-quality customer service to a diverse customer market.
• Self-driven mindset with strong operational focus.
• Basic computer skills including MS Office products.
• Ability to work Saturdays.
• Access to a personal vehicle, a valid driver’s license, and up-to-date insurance.

Mansioni

• Develop customer relationships by identifying self-storage needs and providing solutions while delivering a standout customer experience.
• Interact face to face with customers, provide excellent service, and build rapport.
• Meet monthly sales goals and metrics; facilitate leasing and payments using the POS system; handle daily banking.
• Walk the property to perform daily operational tasks including lock checks and showing units to customers.
• Maintain the storage facility including cleaning, repairs, and ensuring neat, safe spaces.

Conoscenze

Customer service

Communication

Operational focus

Self-motivation

Strumenti

MS Office

Descrizione del lavoro

CubeSmart Self-Storage is hiring for a Store Operations Associate to manage customer relations, leasing, and daily maintenance across stores in your district. You will interact with customers, handle payments, and support both customer service and property upkeep tasks.

The role emphasizes a positive, proactive attitude, Saturdays availability, and the ability to work independently or with a team in a fast-paced environment. Company benefits include health plans and a 401(k) option.