Daytime Doorman & Concierge — Guest Services Pro

Bozzuto; Washington (District of Columbia); On-site; USD 43,000 - 53,000; Full time

Benefits offered by this job

Competitive compensation

Health, dental, vision benefits

Paid time off

401k with match

Tuition reimbursement

Diversity and belonging

Job summary

Bozzuto is seeking a Daytime Doorman in Washington, DC to deliver a superior guest experience by greeting residents and visitors, logging packages, and supporting community engagement at our luxury apartment properties.

The role requires 1+ years in hospitality or related fields, a polished appearance, strong customer focus, and the ability to lift up to 25 pounds. Schedule is Mon-Fri 12p-8p with occasional events.

Qualifications

• 1+ years’ experience in a hospitality, retail, travel or hotel environment
• Experience working as a Doorman, Concierge, Guest Services, Front Desk, Ticket Counter, Retail Services role
• A sharp professional appearance
• A customer-focused mentality
• Ability to lift up to 25 pounds (we deliver a lot of packages during the holidays!)

Responsibilities

• Greet residents and visitors at the property entrance
• Stand at entrance door and greet customers, residents, and guests
• Log, audit, and assist with delivering packages daily
• Resolve and/or follow up on resident needs and directions
• Report safety or security concerns and follow emergency procedures
• Establish knowledge of local attractions and provide recommendations
• Maintain key control log and manage access to elevators and club areas
• Work weekends or evenings as required

Skills

Doorman experience

Concierge experience

Guest services

Front desk

Ticket counter

Retail services

Hospitality experience

Hotel environment

Job description

Bozzuto is seeking a Daytime Doorman in Washington, DC to deliver a superior guest experience by greeting residents and visitors, logging packages, and supporting community engagement at our luxury apartment properties.

The role requires 1+ years in hospitality or related fields, a polished appearance, strong customer focus, and the ability to lift up to 25 pounds. Schedule is Mon-Fri 12p-8p with occasional events.