Luxury Residential Front Desk Concierge - Guest Experience

Stratton Amenities; Washington (District of Columbia); Hybrid; USD 23,000 - 25,000; Part time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid sick leave

Paid time off

Job summary

Stratton Amenities in Washington, DC, seeks a part-time front desk professional to deliver luxury concierge-style service in a high-rise setting. You will greet residents and guests, manage packages, coordinate amenities, and support security measures. The role requires at least two years in hospitality or upscale customer service, excellent communication, and a polished appearance. Nights, weekends, and holidays required.

Qualifications

• Excellent verbal and written communication required.
• Strong problem-solving and decision-making abilities.
• Excellent guest service and interpersonal skills.
• Organized, proactive, and self-motivated with a positive attitude.
• Maintains neat, professional appearance.
• Willingness to work nights, weekends, and holidays.

Responsibilities

• Greet and direct residents and visitors with a pleasant attitude.
• Provide anticipatory service and ensure smooth accommodations for residents and guests.
• Cultivate relationships with residents, vendors, and contractors.
• Log guest packages, track deliveries, and perform inventory audits.
• Monitor lobby and cameras; patrol property for safety and security.
• Coordinate amenities requests (transporation, move-ins, reservations, etc.).
• Maintain confidentiality and professionalism.

Skills

Communication

Problem solving

Interpersonal skills

Organized

Self-motivated

Positive attitude

Appearance

Job description

Stratton Amenities in Washington, DC, seeks a part-time front desk professional to deliver luxury concierge-style service in a high-rise setting. You will greet residents and guests, manage packages, coordinate amenities, and support security measures. The role requires at least two years in hospitality or upscale customer service, excellent communication, and a polished appearance. Nights, weekends, and holidays required.